Refunds & Returns

Refunds & Returns

We're very proud of our products. If you don't love our products, please contact us at info@mefirstbeauty.com.au and return the products within 30 days from the time you receive them and we'll give you a full refund issued in the original form of payment.

If your original payment method is no longer valid or has passed its expiry, we’ll issue the refund in the form of a store credit for any products returned.

Products returned that was purchased as part of a Kit or with promotional code will be fully refunded at their discounted purchase price accordingly; and the promotional code will not apply to an exchange if requested.

Package the products and return through Registered Post with pre-paid postage. Me First Beauty will not be responsible for parcel theft, damaged or lost goods during transit.

You will receive an email confirmation once your return has been processed. Please allow 5-10 business days of receipt for us to process your return.